For patients

How the visit works

You choose a student online, and the treatment happens at a faculty of dental medicine, supervised by a teacher. The check-up is free and treatment is at a low fee set by the Faculty.

Step by step

  1. Find the right student

    Pick your city and browse student profiles — the cases each student takes, their faculty and year, and what they write themselves about the first visit.

  2. Send a request

    You send a short request: what is bothering you and the days you can come, with your name and phone. If your number is Bulgarian, you confirm it with a code we text you. Sending a request is free.

  3. Get a confirmation

    A student who can treat your case takes the request and gets your name and phone number to arrange the visit with you; once a student has taken it, that cannot be undone. Students have exams and clinical commitments, so it can take a little while.

  4. Go to the faculty

    The visit takes place at the clinics of the relevant Faculty of Dental Medicine — in Sofia, Plovdiv or Varna.

  5. Treatment under academic supervision

    The student performs the treatment under a teacher who checks and approves every step.

  6. After the visit

    You can leave one verified review — communication, organisation, punctuality. It is what the next patient reads before choosing.

Before the first visit

Is it safe?

Yes. All treatment takes place at the university clinics, under the direct supervision of a qualified teacher who is responsible for the outcome. That is where the guarantee comes from — the faculty and the teacher, not the platform. Profiles belong to advanced-year students at the faculty in question. If a student has also passed an additional check of their student status, their profile carries a “verified” badge. The platform is not a healthcare facility and performs no treatment — it only connects you with the student.

What it costs

Using the platform is free for patients — search, requests, messages and reminders. The examination at the faculty is free too, so the first step costs you nothing. There is a single exception: if you do not turn up for a confirmed appointment and did not cancel it, a €15 no-show fee applies. Cancel it before the appointment — at any point — and you owe nothing. Treatment itself is paid on site, at a low fee the faculty sets.

What to bring

An ID and, if you have them, recent X-rays or medical records related to your complaint. You do not need to enter medical history or a national ID number into the platform.

How long it takes

Allow more time than you would at a private practice. Every step is checked by a teacher before the student continues, and that waiting is part of the appointment. Ask your student how long to set aside — they know their clinic’s timetable.

Frequently asked questions

  • Am I guaranteed to be accepted?

    No. A request is an organizational step. The suitability of the case is assessed at the faculty and may require teacher approval.

  • Can I choose a specific treatment?

    If you know what you need, tick it in the search (fillings, root canal, gums, children’s dentistry, extraction, dentures) and the students who take those cases move up the list. If you are not sure, choose “I'm not sure” — the final judgment is the student’s and the teacher’s anyway.

  • What if the case turns out to be unsuitable on the day?

    It happens, and it is not a failure of the visit. The supervising teacher has the final say on whether a case suits a student, and sometimes that is only clear after an examination or an X-ray. You will be told what the case needs and where to go for it. You owe nothing, and for anything still within a student’s scope you can send a request to another student.

The platform is not for emergencies. For severe pain, bleeding or trauma, seek emergency care or call 112.

Ready to start?

Browse the students and send a request. No account is needed: a short request with your phone number is enough.

Send a treatment request Or choose a student yourself