How the visit works

We understand that treatment by a student can sound unfamiliar. So we explain everything clearly — from search to the treatment itself. In short: you choose a student online, and the treatment happens at the faculty, supervised by a teacher.

Step by step

  1. Find the right student

    Search by treatment and city and browse student profiles — the cases each student takes and reviews from other patients.

  2. Send a request

    Suggest times that suit you and optionally attach an X-ray so the student can pre-assess the case. Sending a request is free.

  3. Get a confirmation

    The student reviews your request and confirms a time or proposes another. You communicate directly through the platform.

  4. Go to the faculty

    The visit takes place at the clinics of the relevant Faculty of Dental Medicine — in Sofia, Plovdiv or Varna.

  5. Treatment under academic supervision

    The student performs the treatment under a teacher who checks and approves every step.

  6. After the visit

    You can leave one verified review — communication, organisation, punctuality. It is what the next patient reads before choosing.

Is it safe?

Yes. All treatment takes place at the university clinics, under the direct supervision of a qualified teacher who is responsible for the outcome. That is where the guarantee comes from — the faculty and the teacher, not the platform. Profiles belong to advanced-year students at the faculty in question. If a student has also passed an additional check of their student status, their profile carries a “verified” badge. The platform is not a healthcare facility and performs no treatment — it only connects you with the student.

What it costs

Using the platform is free for patients — search, requests, messages and reminders. The examination at the faculty is free too, so the first step costs you nothing. There is a single exception: if you do not turn up for a confirmed appointment and did not cancel it, a €15 no-show fee applies. Cancel it before the appointment — at any point — and you owe nothing. Treatment itself is paid at the faculty’s own rates, which are a fraction of private practice, and settled directly at the faculty.

What to bring

An ID and, if you have them, recent X-rays or medical records related to your complaint. You do not need to enter medical history or a national ID number into the platform.

How long it takes

Allow more time than you would at a private practice. Every step is checked by a teacher before the student continues, and that waiting is part of the appointment. Ask your student how long to set aside — they know their clinic’s timetable.

Frequently asked questions

Am I guaranteed to be accepted?

No. A request is an organizational step. The suitability of the case is assessed at the faculty and may require teacher approval.

Can I choose a specific treatment?

You search by treatment type (fillings, root canal, gums, children’s dentistry, extraction, dentures). The final judgment is made by the student and the teacher.

What if the case turns out to be unsuitable on the day?

It happens, and it is not a failure of the visit. The supervising teacher has the final say on whether a case suits a student, and sometimes that is only clear after an examination or an X-ray. You will be told what the case needs and where to go for it. You owe nothing, and for anything still within a student’s scope you can send a request to another student.

The platform is not for emergencies. For severe pain, bleeding or trauma, seek emergency care or call 112.

Ready to start?

Browse the students and send a request in minutes. Using the platform is free.