Student Subscription Terms
1. Subscription plan
The individual subscription is €100 per month. The group subscription covers two or more students who work at the same chair, with a per-person discount based on the number of seats. Prices are shown on the Pricing page and may change with advance notice.
2. Payment and renewal
Payments are processed by Stripe. The subscription renews automatically every month until explicitly cancelled. The platform does not store card data.
3. Failed payments
After a failed payment there is a 7-day grace period with automatic retries. If payment is not settled, the profile is automatically hidden until the balance is resolved.
4. Cancellation
You can cancel at any time from the customer portal. The profile remains publicly visible until the end of the already-paid period and is then hidden. Amounts paid for a started period are not refunded unless the law requires otherwise.
5. Group subscriptions
The group owner is the paying party. Members are covered while the group subscription is active and while they are active members. Leaving or removal frees the seat; the number of seats cannot be lower than the number of active members.
6. Profile visibility
An active subscription is one of the conditions for public visibility, alongside approved verification, a complete profile and accepted rules. The subscription does not guarantee any particular number of requests or patients.
7. Paid placement within the platform
Paid placement is a separate, optional service. It is not part of the subscription and is not a condition of it. It buys one thing only: position in the list of results within UniDent. It works as a bid: your position depends on your offer relative to other students bidding for the same city and case type, so no specific position is guaranteed and it may change at any time. The amount is deducted weekly from credit you have loaded in advance. Paid results are labelled as such to patients. Paid placement does NOT include the creation of advertising material, the publication of adverts, or advertising spend on Meta (Facebook, Instagram), Google or any other external platform. If such a service is offered separately, it is governed by a separate agreement and is not covered by these terms. Loaded credit is non-refundable.
8. No guarantees and no refunds
The subscription provides public visibility of your profile and access to the platform's features — it does not guarantee treatment requests, visits, patients or any outcome. The number of requests depends on patient demand and other circumstances outside the platform's control. Subscription fees already paid are non-refundable — in whole or pro rata — including where no requests were received during the period or the profile was not used; on cancellation the service continues until the end of the paid period. By activating the subscription you expressly consent to performance beginning immediately and acknowledge that you lose the 14-day right of withdrawal once performance has begun. Rights granted by mandatory provisions of law remain unaffected.