For patients

Safety and emergency information

Your safety matters more than any appointment. Please read carefully when the platform is NOT the right channel.

In an emergency — call 112

With severe pain, swelling or a fever, see a qualified dentist the same day — do not wait for an answer to your request here.

Where treatment takes place

All examinations and treatment take place only on the premises of the relevant Faculty of Dental Medicine, according to its rules and under academic supervision by teaching staff.

What an arrangement does not guarantee

Sending or accepting a request is an organizational step. It does not guarantee that a particular treatment will be approved or performed — case suitability is assessed within the faculty.

Protecting your personal data

Do not enter a national identification number, detailed medical history or diagnoses in notes and messages. The platform does not require them and they are not needed for the initial request.

Report a problem

If you notice inappropriate behaviour, a misleading profile or abuse, write to us at unident.support@gmail.com or use the report form at the bottom of this page. We read every report ourselves and reply to the address you write from. We can only answer a report sent through the form if you are signed in.