Terms of Use

1. What the platform is

UniDent is an online platform for discovery, communication and appointment coordination between patients and dental students from the faculties in Sofia, Plovdiv and Varna. The platform is not a healthcare facility, does not provide medical or dental services, does not perform diagnostics and is not a party to the relationship between the patient and the faculty.

2. Role of the students

Profiles on the platform belong to dental students, not independently practising dentists. All examinations and treatment take place only within the relevant faculty, according to its rules and under academic supervision.

3. Registration and account

Sending requests requires registration with a confirmed email address. Users are responsible for the accuracy of their data and for safeguarding access to their account. The platform may refuse, restrict or terminate access upon violation of these terms.

4. Requests and arrangements

Sending or accepting a request is an organizational step and does not guarantee that any particular treatment will be performed. The suitability of each case is assessed within the faculty and may require teacher approval.

5. Prohibited conduct

The following are prohibited: misleading information, impersonation, spam, offensive or discriminatory content, collecting other people's personal data, and any use of the platform contrary to applicable law. Paid advertising that names UniDent or a faculty, or that links to a UniDent profile, is additionally subject to the rules below. They apply to advertising you place yourself, whether or not you told us about it. They do not apply to advertising UniDent writes and places for you, which is covered by the paragraph below.

  • You may not present yourself as a dentist, a doctor, a specialist, a clinic or a practice, or imply that you treat patients independently. You may be described as a student of dental medicine who treats patients under supervision at the faculty.
  • You may not make or imply any claim about a reader's health, their condition, or their need for treatment.
  • You may not promise a result, a cure, a timescale, or a comparison with treatment obtained elsewhere.
  • You may not state or imply that UniDent, a faculty or a teacher endorses, supervises or has approved your advertisement.
  • You may not use UniDent's name or marks, or the name of a faculty, in a way that suggests the advertisement is ours.
  • You must comply with the advertising platform's own policies and with Bulgarian law on advertising and on the health professions.

An advertisement you place that breaks these rules is a breach of these Terms. We may suspend or close the account. For advertising you place yourself, you are the advertiser and you are responsible for it. Where UniDent writes, designs, submits and pays for the advertisement, UniDent is the advertiser: we are responsible for its content and for its compliance with the advertising platform's policies and with Bulgarian law. You remain responsible for the accuracy of what you have told us about yourself, and you may not alter, republish or re-run that advertisement yourself.

6. Liability

The platform is not liable for the outcome of examinations or treatment, for cancelled visits, or for the relationship between the patient and the faculty. The platform's liability is limited to providing the intermediary service with due care.

7. Changes

These terms may be amended. Registered users are notified in advance of material changes, and continued use after they take effect constitutes acceptance.

Scope of the platform

The platform helps coordinate appointments for specific dental faculty departments: paediatric dentistry, periodontology (gum treatment, mainly scaling), conservative dentistry (fillings and endodontic/root-canal treatment), maxillofacial surgery (extractions) and prosthetics (crowns and dentures). Orthodontic treatment is NOT offered through the platform — patients seeking orthodontics should contact the Faculty of Dental Medicine directly. The platform performs no diagnosis or treatment; the suitability of each case is assessed by the student and the faculty, and treatment takes place only at the faculty under academic supervision.